Terms of service
Last update: 9 November 2026
These terms are the agreement between you, a restaurant owner, and Netron LLC, 1309 Coffeen Avenue, Sheridan, Wyoming, 82801, United States, the company behind NetronEats. You accept them when you make an account on netroneats.com.
1. The platform
NetronEats gives your restaurant a till, card payments, an ordering website, a kiosk, a kitchen screen, marketing tools, the Owner Mobile App and Janet, our WhatsApp assistant. Each part is a licence for one restaurant location.
2. Your account
- You must be 18 or older, and you must have the right to act for the restaurant.
- You sign in with a code we send to your email. Keep your email account safe. You are responsible for every action in your account.
- Give us correct details for your restaurant, and tell us when they change.
- Your staff can use the till and the kitchen screen in your name. You are responsible for their use.
3. The FREE licence
0% commission on every order. Free plan with no monthly fee.
4. Paid plans, add-ons and the wallet
- The PRO plan, VIP Support and Expert Setup have the prices shown at the checkout.
- We give no refund.
- Other rules for the wallet: to be confirmed.
5. Card payments from your customers
Card payments from your customers go through a merchant account in your name with our payment provider. That account has its own agreement and fees. NetronEats takes 0% commission on the order itself.
6. Acceptable use
- Use the platform only for your restaurant business and only within the law.
- Do not send marketing messages to a customer who did not agree to them, or who said STOP.
- Do not upload content that is illegal, that you do not own, or that harms another person.
- Do not try to break, copy or overload the platform, and do not share your access with a third party.
When you break these rules, we can stop a part of the platform or close your account.
7. Your data and your customers' data
You own your menu, your orders and your customer list. We process your customers' data for you, under your instructions and the UK GDPR. How we use your own data is in the privacy notice.
8. Availability and support
To be confirmed.
9. Our responsibility
To be confirmed.
10. The end of the account
- You can close your account at any time. Send an email to the contact address.
- After the close, we archive your data. We do not erase it, except the Meta data and the access token on request (see the privacy notice).
11. Changes to these terms
To be confirmed.
12. Governing law
The law of England and Wales governs these terms between you and Netron LLC. The courts of England and Wales have jurisdiction over any dispute.
13. Contact
Netron LLC, 1309 Coffeen Avenue, Sheridan, Wyoming, 82801, United States. Email: pay@netroneats.com.