Netron Blog

Empowering Small Restaurants: Navigating Success with NetronEats Technology and Marketing Solutions

NetronEats Partner Program

NetronEats Partner Program

April 13, 20243 min read

NetronEats is excited to launch a Channel Partner Program to expand its reach and empower businesses to leverage our all-in-one restaurant platform. Our program offers two partnership options: Referral and Reseller. We're also thrilled to announce a white-label option coming soon, allowing resellers to offer NetronEats solutions under their own brand!

Partner Types

Affiliate/Referral Partner: Identifies and refers potential customers to NetronEats.

Reseller Partner: Promotes, sells, and implements NetronEats solutions directly to customers. Resellers provide ongoing support and services to their clients.

Commission Structure

Affiliate/Referral Partner: Earns a 10% commission on the sale of any NetronEats subscriptions generated through their referrals, regardless of whether the customer switches partners later.

Reseller Partner: Earns a 40% commission on the sale of NetronEats subscriptions to their customers. However, NetronEats allows customers to switch partners at the end of each month. In this case: The original Reseller Partner who introduced the customer will receive a 10% referral commission on the customer's ongoing subscription fees. The new Reseller Partner will then earn a 30% commission on the customer's subsequent subscription fees.

Benefits of Joining the NetronEats Channel Partner Program

Recurring Revenue: Earn commissions on every successful sale and even retain a portion of the commission if a customer switches partners.

Discounted Subscriptions: Reseller partners may qualify for discounted NetronEats subscriptions.

Marketing and Sales Support: NetronEats will provide partners with marketing materials, sales tools, and training resources.

Dedicated Partner Portal: Access resources, track leads, and monitor commissions through a dedicated online portal.

White-Label Option (Coming Soon!): Reseller partners can leverage the upcoming white-label option to offer NetronEats solutions under their own brand (details to be announced soon).

Partner Assignment and Feedback Process

Partner Assignment: Restaurant location owners have the flexibility to change their assigned partner on a monthly basis through the Netron dashboard, enabling them to invite a new partner to take over their account.

Feedback Process: At the end of each month, restaurant location owners are prompted to provide feedback on their assigned partner's performance in the following categories:

  • Partner's Knowledge Level

  • Communication Level

  • Service as Described

  • Speed of Service

  • Recommend to a Friend

Feedback Submission: Restaurant owners can submit feedback through a structured survey or feedback form accessible via the Netron dashboard or through communication channels facilitated by Netron's partner management system.

Actionable Feedback: Restaurant owners are encouraged to provide specific comments or examples to support their ratings, offering actionable insights and constructive feedback to their assigned partners.

Feedback Reports: Partners receive regular feedback reports summarizing their ratings and comments from restaurant owners, enabling them to identify areas for improvement, address concerns, and enhance their performance and service delivery.

Partner & Customer Success

Reseller Support: Dedicated support channels are provided for resellers to access assistance, resources, and guidance in managing sales, marketing, and customer inquiries for their assigned customers.

Customer Success: Partners are equipped to provide high-quality customer support and success services to their assigned customers, ensuring satisfaction and retention.

Continuous Improvement

Feedback Analysis: Netron's partner management team reviews feedback reports to identify trends, patterns, and opportunities for program optimization and partner support initiatives.

Program Iteration: The partner program is continuously optimized based on feedback and performance metrics to drive continuous growth and success, adapting to evolving partner and customer needs.

By incorporating the feedback process into the partner program structure, Netron can foster transparency, accountability, and continuous improvement within its partner ecosystem, ultimately driving strong relationships and mutual success between partners and restaurant owners.

Partnerprogramchannelnetroneats
blog author image

Nihat Demir

Nihat Demir is the founder of NetronEats, and his journey is quite inspiring. As a former small restaurant owner himself, he intimately understands the challenges faced by independent restaurant businesses. This firsthand experience drove him to create NetronEats with the mission of providing affordable technology and marketing solutions to empower small restaurant owners. Demir's passion for helping others succeed and his empathy for the struggles of small business owners are evident in the mission and values of NetronEats. He's not just building a business; he's creating a community and a support system for restaurant owners who often face daunting obstacles.

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Frequently Asked Questions (FAQ)

What is NetronEats?

NetronEats is a comprehensive platform designed to empower small and independent restaurant owners in their digital/online journey. It offers a range of services and tools focused on the four pillars of restaurant success: Marketing, Sales, Customer Service, and Feedback. The platform goes beyond typical POS (Point of Sale) or Online Ordering systems, positioning itself as a partner dedicated to the growth and success of each restaurant it serves.

NetronEats is positioned as more than just a technology provider; it's a partner that offers holistic support, knowledge sharing, and a commitment to helping small restaurants succeed. The platform aims to level the playing field for small businesses by providing affordable and effective technology and marketing solutions. Through a combination of cutting-edge tools, personalized assistance, and cost-saving strategies, NetronEats strives to be the ally that small restaurant owners need in today's competitive digital landscape.

FAQ image

Why NetronEats? What are the benefits to my restaurant?

Working with NetronEats isn't just about getting another system or a standard website provider. We're more than that – think of us as your supportive friend, mentor, and growth partner. Our track record proves that we're not just here to give you tools; we're committed to being your ally in achieving real success.

Why NetronEats?
NetronEats goes above and beyond by helping restaurants eliminate the need for expensive third-party food delivery firms like JustEat, UberEats, and Deliveroo from their business. This strategic move not only provides restaurants with more control over their brand and customer interactions but also results in significant cost savings, potentially amounting to thousands of dollars every week.

Proven Success: Our success stories show that we can deliver real results for restaurants like yours.

More Than a Supplier: We're not just a typical service provider. NetronEats is your friend, mentor, and growth partner, genuinely invested in your success.

Complete Support: Beyond just technology, we provide the essential knowledge and ongoing support you need for fast and efficient growth.

Time Matters: Every day, week, and month counts. Don't face challenges alone – with NetronEats, you have a dedicated partner by your side on your journey to success.

Cutting-edge Technology: We offer a full range of tech solutions specifically designed for your restaurant, giving you the tools to thrive in the digital world.

Empowering Knowledge: Our commitment extends beyond technology; we share valuable insights and knowledge to help you make informed decisions for your restaurant.

Join us on this journey – let's build success together. With NetronEats, your restaurant's success isn't just a goal; it's a shared adventure."

Is NetronEats suitable for all types of restaurants?

Absolutely! Whether you run a cozy cafe, a family-owned diner, or a trendy bistro, NetronEats is tailored to meet the needs of diverse restaurant businesses. Our solutions are scalable and adaptable to different cuisines and restaurant sizes, solving the problem of one-size-fits-all solutions that may not cater to your unique needs.

What kind of support does NetronEats provide?

At NetronEats, not only support, we have customer success team who make sure your business is success. We understand the pain points of small restaurant owners. Our platform offers personalized support, addressing specific issues you may face, whether it's setting up technology solutions or creating effective marketing strategies. We are here to help you overcome hurdles and succeed.

What products does NetronEats offer for Restaurant Growth?

NetronEats provides a suite of products designed to cater to the specific needs of small and independent restaurants:

Netron POS: Streamline your restaurant operations with our Point of Sale system, offering a user-friendly interface and robust features to enhance order management and customer service.

Netron ECOM: Elevate your online presence with Netron ECOM, a powerful e-commerce solution that enables seamless online ordering for your customers.

Netron PAY: Integrated simplify transactions and enhance customer experience with Netron PAY, our secure payment processing solution.

Netron RESERVE: Optimize your table management and reservation process with Netron RESERVE, ensuring a smoother dining experience for your customers.

Netron MARKETING: Boost your restaurant's visibility and customer engagement through targeted marketing campaigns and promotions using Netron MARKETING.

Netron ONE (Coming Soon): Stay tuned for Netron ONE, our upcoming product that aims to revolutionize the way small restaurants manage their overall operations.

What services does NetronEats provide to its customers?

NetronEats is committed to supporting small restaurant owners every step of the way. Here are the services we offer:

FREE Setup: We take care of the initial setup process, ensuring a smooth transition to NetronEats for your restaurant.

FREE Onboarding: Our onboarding process is designed to guide you through the features and functionalities of our platform, making sure you get the most out of it from the start.

FREE Customer Support: Enjoy free access to our dedicated customer support team, ready to assist you with any questions or concerns you may have.

Priority Customer Support: For those who need additional assistance, our Priority Customer Support ensures quicker responses and priority resolution of issues.

Customer Success Manager: Benefit from a dedicated Customer Success Manager who will work closely with you to understand your unique business needs and help you maximize the value of NetronEats.

Weekly Customers Meeting on Zoom: Join our weekly Zoom meetings where you can connect with other restaurant owners, share experiences, and receive valuable insights.

Sales Advice Meeting: Get personalized sales advice to boost your revenue and optimize your sales strategies.

Marketing Advice Meeting: Receive tailored marketing advice to enhance your online presence and attract more customers.

NetronEats is not just a platform; it's a comprehensive support system dedicated to your restaurant's growth and success.

How often are updates and new features added to the NetronEats platform?

We are committed to staying at the forefront of technology. NetronEats updates its platform every weeks to introduce new features, improvements, and innovations. We value our customer feedbacks and strive to enhance our services based on the evolving needs of our users.

Is there a community aspect to NetronEats?

Yes, absolutely! https://community.netroneats.com We value the sense of community and collaboration among small restaurant owners. Here's how we foster community engagement:

Netron Community Hub: Join our vibrant community hub where restaurant owners can connect, share insights, and learn from each other's experiences. It's a space to collaborate, ask questions, and celebrate successes.

Webinars and Events: NetronEats regularly hosts webinars and events, bringing together industry experts and restaurant owners. These events provide opportunities to learn about the latest trends, share best practices, and network with peers.

Customer Success Stories: Explore success stories from fellow restaurant owners who have thrived with NetronEats. It's not just a platform; it's a community of resilient and ambitious entrepreneurs supporting each other.

Feedback and Suggestions: We value the input of our community members. Share your feedback and suggestions on how we can improve our services. Your insights contribute to the continuous growth and enhancement of the NetronEats community.

Are there any hidden fees with NetronEats services?

Transparency is our priority. NetronEats operates on a straightforward pricing model, solving the problem of unexpected costs. You only pay for the services you choose, and there are no hidden fees, ensuring financial predictability for your business.

How do I get started with NetronEats?

Getting started is easy! Simply visit our Sign-Up Page and follow the step-by-step process. If you struggle with online visibility or find it challenging to navigate the world of technology, NetronEats is here to simplify the process for you.

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